Terms & Conditions

BY USING THIS WEBSITE, YOU AGREE TO THESE TERMS AND CONDITIONS.
(ALL TERMS AND CONDITIONS ALSO APPLY TO CATALOG AND IN-STORE PURCHASES).

All material and content on this website is the exclusive intellectual property of Cariluis. As such, no party may use it without our express consent.
in writing, and unauthorized use of any material or content violates copyright and intellectual property laws. We reserve the right to correct errors or update product information at any time without notice. In the event that a product is listed with an incorrect price due to a photographic error, typographical error or error in the pricing information received from our suppliers, Cariluis shall have the right to refuse or cancel any order placed for the indicated product. with the price incorrect. We also have the right to refuse or cancel such orders, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Cariluis will issue a credit to your credit card account in the amount of the incorrect price. If we need to cancel your order, we will we will keep you fully informed and try to offer you an alternative option, if applicable. Please note that our receipt of an order through the website, email, telephone, WhatsApp and our Confirmation of receipt does not constitute acceptance or guarantee the fulfillment of that order. Although we strive diligently to fulfill all of our orders as efficiently as possible, we cannot promise that items featured in our limited-edition, handcrafted, seasonal collections will be permanently available for the life of that collection.

Our terms of purchase, shipping and delivery are in accordance with, or in addition to, your legal rights, which are protected and increased when you shop with Cariluis.

DOLLAR DISCOUNT PROMOTION POLICY

Cariluis will occasionally offer a promotion for a specific dollar amount off purchases made (for example, $25 off purchases of $150 or more). Any such promotion is valid only for new orders placed during the promotion time, and is not valid in combination with any other offer or on exchange orders. For returned merchandise, the discount will be prorated to all items based on value of the original order. “Original Order Value” is defined as the final total cost of all merchandise at the time of initial purchase.

PRICE ADJUSTMENT POLICY

We are pleased to offer our customers a one-time price adjustment on permanently lowered full-price merchandise within 14 days of the original order date. We cannot offer price adjustments for subsequent sales. Promotional discounts that are only valid for a specific period of time do not qualify for price adjustments. No price adjustments will be processed for online and/or catalog orders through any of our Cariluis stores.

RETURN AND CANCELLATION POLICY

Your 100% satisfaction is guaranteed on all of our products.
See Returns for information on our Order Cancellation and Return Policy. You can cancel your order at any time before we ship it by contacting us. Since we do not charge you until the items are shipped, no costs will be incurred and your credit/debit card will not be charged.

Alpaca Garments 100% MADE IN PERU