How to buy on the website?
If you do not have an account yet, you must first register, then activate your account by clicking on the email that you received, then
choose the items you liked, fill in your shipping information, then choose the payment method and finally finalize your order.

What payment methods can I use for the purchase through the website?
You can pay with credit card, debit card, transfer, yape, plin or cash paying on delivery

Are all shipments free?
No, if it has a shipping cost depending on the country where you are.

How long does it take to ship to my address?
The time that the shipment can take depends on the city or country in which you are.

Do you have same day shipping?
Local shipments (within the city of Cusco) are distributed the same day, but the other shipments will depend on the town where you
are.

What cities do the orders arrive in?
We have shipments to several cities and countries. Consult this link through whatsapp.

Which carrier will bring my order?
Your order will be shipped by DHL or SERPOST depending on the city or country you are in.

If my order arrives and I’m not at the address, what can I do?
You can write to WhatsApp +51 974790050 and we will help you schedule a new delivery for your order.

How can I know the guide number of my order and how to track it?
You will receive the guide number by mail once we ship your order.